Returns

Unopened and Sealed Products

You may return, at your own expense, any unopened and sealed product/s purchased from Herholdt’s Renewable Energies and receive a full refund of the purchase price within 14 days of the date of purchase. You will only be eligible for a refund if the product is returned to Herholdt’s Renewable Energies together with the original tax invoice.

 

Opened and Unsealed Products

You may return opened and unsealed products purchased from Herholdt’s Renewable Energies and receive a refund of the purchase price minus 10% (Handling Fee) within 14 days of the date of purchase.  You will only be eligible for a refund if the product is returned to Herholdt’s Renewable Energies together with all its accessories, the original product packaging, and the original tax invoice.

Warranties

Instant Warranty Void

Any/All product/s bought from Herholdt’s Renewable Energies have to be installed by an accredited PV installer or the warranty on the product will be void.

 

Faulty Products

All faulty products will be covered in the relevant product warranty.

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